PRIVACY POLICY

PRIVACY POLICY

2 THE NEXT LEVEL LLC, a limited liability company (hereinafter with our employees, officers, directors, agents, their respective affiliated companies and individuals, licensors, subsidiaries and/or parent companies, service providers, sponsors, successors and assigns, hereinafter collectively referred to as “we”, “us” or “our”) operates the website https://erotixxxtoys.com/ (hereinafter the “Website”) and is the controller of the information collected or provided via this Website.

Acceptance of the Terms of Service

Any use of this Website means you are accepting all Terms of Service.

The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, these “Terms of Service”), govern your access to and use of the Website, including any content, functionality and services offered on or through the Website, whether as a guest or a registered user. These Terms of Service apply to the Website, web pages, interactive features, applications, widgets, blogs, social networks, social network “tabs”, social media accounts (including but not limited to Twitter, Instagram, etc.) and other online or wireless offerings that post a link to these Terms of Service, whether accessed via computer, mobile device or other technology, manner or means. These terms apply to all users of the Website. If you violate any of these Terms of Service, we may revoke your license to access this Website and cancel any registered account related to you.

Please read the Terms of Service carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree to be bound and abide by these Terms of Service and our Privacy Policy, found at https://erotixxxtoys.com/privacy-policy/ , incorporated in these Terms of Service by reference. Your accessing and/or use of this Website forms your acceptance and agreement to these Terms of Service. If you do not agree to these Terms of Service or the Privacy Policy, you must not access or use the Website and should leave this Website immediately.

If you access or use the Website, whether you click to accept or not, you agree to all terms in these Terms of Service. If you do not understand anything in these Terms of Service, you should consult an attorney before agreeing to any of the Terms of Service or using this Website.

You consent to entering these Terms of Service electronically, and to storage of records related to these Terms of Service in electronic form.

When using the Website, you shall be subject to any posted rules, community guidelines, any policies. Such rules, guidelines, and policies are hereby incorporated by reference into these Terms of Service.

By using or registering on the Website, or purchasing from the Website, you certify to us that:

You have reached the age of majority in your jurisdiction and that you have the legal capacity to agree to these terms;
You are not violating any local laws, rules, or regulations applicable to you by using or purchasing anything from the Website. You solely are responsible for complying with any applicable local laws pertaining to your use of the Website. By using the Website you represent and warrant that it is lawful to use the Website and purchase any products from the Website in your local jurisdiction.
You will not be in violation of any embargoes, export controls, or other laws of the United States or other countries having jurisdiction over this Agreement, us, or yourself, by purchasing from this Website.
You are aware that this Website displays graphic images of sex toys, sexual aids and other novelties intended for intimate pleasure, and that you are not offended by content of this nature.
You are aware that there may be pornographic content available on the Website and that you are not offended by content of this nature. Pornographic content may include nudity, adult language, and heterosexual, homosexual, bisexual and/or transsexual sexual activity, bondage, BDSM, use of sex toys and sexual aids, and other sexual activities (“Pornographic Content”);
You are familiar with your jurisdiction’s laws affecting your right to access pornographic materials and sex toys;
According to your jurisdiction’s laws, you have the legal right to access pornographic materials and we have the legal right to transmit them to you;
You are voluntarily choosing to browse and/or purchase sex toys, sexual aids and/or other novelties for your own private enjoyment; and
You will not share this Website with a minor or otherwise make it available to anyone that is a minor.

Ability to Accept Terms of Service

This Website provides users with access to content of a sexual nature and may include Pornographic Content. By accessing and/or using this Website, you affirm that you are at least 18 years of age or the age of majority in the jurisdiction in which you are accessing the Website, and are fully able and competent to enter into and abide by these Terms of Service. We forbid all persons who do not meet these age requirements from accessing or purchasing from this Website. If you are under 18 or the applicable age of majority in the United States or its territories, you are not permitted to access, use, or make purchases from the Website. If you are under the age of majority in your country, you are not permitted to access or use the Website. You also represent that the jurisdiction from which you access the Website does not otherwise prohibit your receiving or viewing of sexually explicit content or purchasing sex toys, sexual aids and/or other novelties.

Minors are not allowed to use or access this Website. We are obligated to notify you that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist the customer in limiting access to material that is harmful to minors. If any minor has access to your computer, please restrain their access to pornographic material by using any of the parenting control features available, including but not limited to Norton Family Premier; Net Nanny®; Kaspersky Safe Kids; Qustodio. These sites are subject to change and are merely suggested for informational purposes only and are in no way endorsed by or affiliated with this Website or us. We cannot guarantee their or another control feature’s efficacy.

Changes to the Terms of Service

We may modify or revise these Terms of Service from time to time in our sole discretion and without any prior notice. You agree to be bound by such modifications or revisions. Although we may attempt to notify you when major changes are made to these Terms of Service, you are expected to periodically review the most up-to-date version found at https://erotixxxtoys.com/terms-of-service/, so you are aware of any changes, as they are binding on you.

If we change anything in these Terms of Service, the change will be reflected in the “last modified date” at the top of this page. You agree that you will periodically review the refreshed Terms of Service page. You agree to note the date of the last revision of these terms. If the “last modified” date is unchanged from the last time you reviewed these terms, then they are unchanged. On the other hand, if the date has changed, then changes have been applied, and your continued use of the Website constitutes your acceptance to the changes, even if you do not read them. If you do not accept the changed terms, you must immediately stop using the Website.

All changes are effective immediately when we post them on this Website and apply to all access to and use of the Website thereafter. The updated version supersedes any prior versions immediately upon being posted, and the prior version(s) shall have no continuing legal effect. If you do not review new terms as posted, then you agree that you have waived your right to do so, and you are therefore bound by the updated Terms of Service, even if you failed to review the new ones. You are on notice of changes, and your failure to review the amended terms is your own omission. By continuing to use the Website subsequent to us making available an amended version of these Terms of Service, you thereby acknowledge, agree to, and consent to such amendment.

About Our Website

This Website provides users with access to purchase sex toys, sexual aids, and other products designed for adult purposes. The Website allows general viewing and purchasing of various types of adult-oriented products. In addition, the Website contains text, files, data, information, images, photos, displays, materials, code, and/or other content posted or linked to by us.

The Website contains links to third-party websites that are not owned or controlled by us or the Website. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. In addition, the Website will not and cannot censor or edit the content of any third-party site. By using the Website, you expressly relieve it from all liability arising from your use of any third-party website. Accordingly, we encourage you to be aware when you leave the Website and to read the terms, conditions, and privacy policies of each third-party website that you visit. By viewing a third-party website, you agree to said third-party’s terms of use.

The Website is for your personal use and shall not be used for any commercial endeavor except those specifically endorsed or approved by the Website.

You understand and acknowledge that when using the Website, you will be exposed to content from a variety of third-party sources, and that the Website is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such content. You further understand and acknowledge that you may be exposed to content that is inaccurate, may be offensive to you, or objectionable to you, and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against the Website with respect thereto, and agree to indemnify and hold the Website, its site operator(s), its parent corporation, their respective affiliates, licensors, service providers, officers, directors, employees, agents, successors and assigns, harmless to the fullest extent allowed by law regarding all matters related to your use of the Website.

Links to Third-Party Websites

As a convenience to you, we may provide on this Website links to websites owned or operated by us or other entities that are completely independent of us. This includes links contained in advertisements, including banner advertisements and sponsored links. These linked websites may contain content that some people may find inappropriate or offensive. If you access any of these linked websites, you will leave this Website. If you decide to visit any linked website, you do so at your own risk and subject to any terms and privacy policies posted on the linked websites. We encourage you to review the terms and privacy policies posted on all linked websites.

It is your responsibility to take all protective measures to guard against viruses or other destructive elements. We do not maintain, control, or govern linked websites, regardless of the linking form (e.g., hotlinks, hypertext links, IMG links, etc.). We have no control over, and assume no responsibility for, the contents, privacy policies, or practices of those websites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. We do not investigate, verify, monitor, or endorse the content, accuracy, opinions expressed, and other links provided by linked websites. We do not endorse, make any representations regarding, or warrant any information, goods, or services appearing or offered on any linked website, other than linked information authored by us. Links do not imply that we or this Website sponsor, endorse, are affiliated or associated with, or are legally authorized to use any service mark, trademark, trade name, logo, or copyright symbol displayed in or accessible through the links, or that any linked website is authorized to use any service mark, trademark, trade name, logo, or copyright symbol that belongs to us. Links also do not imply that any third-party website endorses, or is legally authorizing the use of, any service mark, trademark, trade name, logo, or copyright symbol used in this Website by us.

We are neither responsible for, nor will we be liable under any theory, based on (1) any linked website; (2) any information or content found on any linked website; (3) any websites linked to or from any linked website; or (4) any information from a linked website which is embedded on the Website. We disclaim any liability (direct or indirect) to you for any loss caused by your use or reliance on the content, goods, or services available on or through any linked website, including embedded or third-party feeds from cam websites or other websites. If you decide to visit any linked websites or transact any business on a linked website, you do so at your own sole risk. We may discontinue linking to any linked website at any time without notice. Please contact the webmasters of any linked websites regarding any information, goods, or services appearing on them.

Your communications or dealings with, or participation in promotions of, sponsors, advertisers, or other third parties found through the Website, are solely between you and such third parties. You agree that we and the Website shall not be responsible or liable for any loss or damage of any sort incurred as the result of any dealings with such sponsors, third parties or advertisers, or as the result of their presence on the Website.

Ownership of Content; Limited License

“Erotixxx Toys” and our associated logos and names are our trademarks and/or service marks regardless of whether registered or not. Other trademarks, service marks, names, and logos used on or through the Website, such as trademarks, service marks, names, or logos associated with third-party content providers, are the trademarks, service marks, or logos of their respective owners. We own or have the license to use all information authored by us, including all text, graphics, user interfaces, visual interfaces, photographs, videos, trademarks, logos, sounds, music, artwork, software, scripts, and computer code, including the design, structure, selection, coordination, expression, “look and feel,” and the arrangement of this content, contained on this Website. You are granted no right or license with respect to any of the aforesaid trademarks, service marks, or logos.

The Website and certain materials available on or through the Website are content we own, authored, created, purchased, or licensed. Copyright, patent, trademark, and various other intellectual property and unfair competition laws protect the Website and its content, as well as the products we sell, and we reserve and retain all rights in our content, our products, and the Website.

We hereby grant you a limited, conditional, non-exclusive, non-transferable, royalty-free, revocable, and non-sublicensable license to access our Website and its content solely for your personal, non-commercial, use in connection with accessing and using the Website and purchasing products from us. You agree that you will comply with all applicable laws when accessing and purchasing from the Website. We may change, limit, or revoke the license granted if you fail to comply with these Terms of Service.

By “accessing,” we mean visiting the Website, browsing through our selection of products, making purchases from the Website, and/or viewing or downloading its content, where possible. “Content” includes the text, software, scripts, graphics, photos, sounds, music, videos, audiovisual combinations, interactive features, and other materials found on this Website.

You may only access the Website for your personal, non-commercial use unless you obtain our advance written consent. You may not otherwise reproduce, communicate to the public, make available, adapt, link to, or publicly display the Website and/or its content or any adaptations thereof unless expressly set forth herein. Such conduct would exceed the scope of your license and constitute copyright infringement.

You must obtain our advance written consent before using the content for any of the following commercial uses:

The sale of access to the content;
The sale of advertising, sponsorships, or promotions placed on or within the content; or
The sale of advertising, sponsorships, or promotions on any webpage of an ad-enabled blog or website containing content delivered through the Website unless other material not obtained from the Website appears on the same page and is of enough value to be the basis for the sales.

If the Website allows you to download or otherwise copy its content, you are not buying or being gifted copies thereof. Instead, you are licensing a limited, revocable, non-sublicensable, and non-exclusive right to possess and use the copies for personal, non-commercial use, subject to specific terms and conditions. This does not transfer to you ownership of or title to a copy of any content that you download or print, and we only authorize you to use your copy according to these Terms of Service. If you download or print a copy of the content for your personal use, you must retain and abide by all copyright and other proprietary notices applicable to and embedded in the content. Unless expressly stated, we do not claim any ownership in any third-party links or websites. If you download or otherwise copy content from a third-party website, you must abide by their terms and conditions and are solely responsible for any legal repercussions.

Accessing the Website and Account Security

We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, and any product we offer for sale on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website, or any product sold therein, is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to any or all users, including registered users and guests.

You are responsible for making all arrangements necessary for you to have access to the Website; ensuring that all persons who access the Website through your internet connection or device are aware of these Terms of Service and comply with them. To access the Website or some of the resources or products it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete. You agree that all information you provide to register with this Website or otherwise, including but not limited to through the use of any interactive features on the Website, is governed by our Privacy Policy found at https://erotixxxtoys.com/privacy-policy , and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential and, you must not disclose it to any other person or entity, and you are fully responsible for all activities that occur, including all purchases made, under your username or password. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security by contacting us at: support@erotixxxtoys.com. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. Although the Website will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of the Website or others due to such unauthorized use.

If you interact with us or with third-party service providers, and you provide information, including account or credit card or other payment information, you agree that all information that you provide will be accurate, complete, and current. You will review all policies and agreements applicable to use of third-party services. In the event you use our Website over a mobile device, you hereby acknowledge that your carrier’s normal rates and fees, such as excess broadband fees, will still apply.

We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Service.

Child Pornography Prohibited

We have a zero-tolerance policy for pornographic content involving minors and a zero-tolerance policy regarding pedophiles or any pedophilic activity. We only allow visual media of consenting adults for consenting adults on this Website. If you see any visual media, real or simulated, depicting minors engaged in sexual activity within the Website, please report this to us at support@erotixxxtoys.com, include with your report all appropriate evidence, including the date and time of identification. We will immediately investigate all reports and take appropriate action. We fully cooperate with any law-enforcement agency investigating child pornography. If you suspect other outside websites are participating in unlawful activities involving minors, please report them to www.asacp.org.

Other Prohibited Uses

You agree that you will only use the Website, our products, and our services for the lawful purposes expressly permitted and contemplated by these Terms of Service. You may not use the Website, our products, and our services for any other purposes, including commercial purposes, without our express written consent.

You agree that you will only use the products sold on this website in the manner intended for those specific products. You agree that you will read any instructions associated with any and all product(s) you purchase from the Website prior to using it/them and will follow those instructions for use at all times. We expressly disclaim any responsibility or liability for any damage, loss, or injury arising out of your use of any products purchased from the Website.

You agree that you will view the Website and its content unaltered and unmodified. You acknowledge and understand that you are prohibited from modifying the Website or eliminating any of the content of the Website, including ads. By using the Website, you expressly agree to accept advertising served on and through the Website and to refrain from using ad-blocking software.

You agree that you will not use or attempt to use any method, device, software, or routine to harm others or interfere with the functioning of the Website or use and/or monitor any information in or related to the Website for any unauthorized purpose. Specifically, you agree not to use the Website or any of our products to:

violate any law (including without limitation laws related to torts, contracts, patents, trademarks, trade secrets, copyrights, defamation, obscenity, pornography, rights of publicity, or other rights) or encourage or provide instructions to another to do so;
act in a manner that negatively affects other users’ ability to use the Website, including without limitation by engaging in conduct that is harmful, threatening, abusive, inflammatory, intimidating, violent or encouraging of violence to people or animals, harassing, stalking, invasive of another’s privacy, or racially, ethnically, or otherwise objectionable;
deploy programs, software, or applications designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment, including by engaging in any denial of service attack or similar conduct;
deploy or use programs, software, or applications designed to harm, interfere with the operation of, or access in an unauthorized manner, services, networks, servers, or other infrastructure;
exceed your authorized access to any portion of the Website;
remove, delete, alter, circumvent, avoid, or bypass any digital rights management technology, encryption or security tools used anywhere on the Website or in connection with our services;
collect or store personal data about anyone;
alter or modify without permission any part of the Website or its content, including ads;
attempt to access or otherwise obtain any content or information through any means not intentionally made available or provided for through the Website;
exploit errors in design, features which are not documented and/or bugs to gain access that would otherwise not be available; or
defame, disturb, stalk, excessively contact, or harass (either sexually or in any other manner) anyone.

Additionally, you agree not to:

use the Website in any manner that could disable, overburden, damage, or impair the Website or interfere with any other party’s use of the Website, including their ability to engage in real-time activities through the Website;
use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website without our prior written consent;
use any manual process to monitor or copy any of the material on the Website for any other unauthorized purpose without our prior written consent;
use any information obtained from or through the Website to block or interfere with the display of any advertising on the Website, or for the purpose of implementing, modifying, or updating any software or filter lists that block or interfere with the display of any advertising on the Website;
use any device, bots, scripts, software, or routine that interferes with the proper working of the Website or that shortcut or alter Website functions to run or appear in ways that are not intended by Website design;
introduce or upload any viruses, Trojan horses, worms, logic bombs, time bombs, cancelbots, corrupted files, or any other similar software, program, or material which is malicious or technologically harmful or that may damage the operation of another’s property or of the Website or our services;
attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website;
remove any copyright or other proprietary notices from our Website or any of the materials contained therein;
attack the Website via a denial-of-service attack or a distributed denial-of-service attack; or
otherwise attempt to interfere with the proper functioning of the Website or us.

Monitoring and Enforcement; Termination

We have the right to:

remove any content that we deem necessary or appropriate in our sole discretion, including if we believe that such content violates these Terms of Service, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Website or the public, or could create liability for us;
add or remove any individual, number, type, or variety of products from the Website without any notice to you;
take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Website; and
terminate or suspend your access to all or part of the Website for any or no reason, including without limitation, any violation of these Terms of Service.

Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone using or accessing the Website. YOU WAIVE AND HOLD US AND OUR WEBSITE OPERATOR, ITS PARENT CORPORATION, THEIR RESPECTIVE AFFILIATES, LICENSORS, SERVICE PROVIDERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, AND ASSIGNS HARMLESS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY US OR ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATION(S) AND/OR FROM ANY ACTION(S) TAKEN AS A CONSEQUENCE OF INVESTIGATION(S) BY EITHER US, SUCH PARTIES, OR LAW ENFORCEMENT AUTHORITIES.

To maintain our services in a manner we deem appropriate for our venue and to the maximum extent permitted by applicable laws, the Website may, but will not have any obligation to, review, monitor, display, reject, store, maintain, accept or remove any content posted (including, without limitation, private messages, public comments, public group chat messages, private group chat messages, or private instant messages) by you or third parties, and we may, in our sole discretion, delete, move, re-format, remove or refuse to post or otherwise make use of content without notice or any liability to you or any third party in connection with our operation of the Website in an appropriate manner. Without limitation, we may do so to address content that comes to our attention that we believe is offensive, obscene, violent, harassing, threatening, abusive, illegal, or otherwise objectionable or inappropriate, or to enforce the rights of third parties or these Terms of Service or any applicable additional terms, including, without limitation, the content restrictions set forth herein.

However, we may not review third-party review or customer commentary before it is posted on the Website and cannot ensure prompt removal of objectionable content after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, comments, reviews, or content provided by any user or third party or otherwise posted or linked to by us. We have no liability or responsibility to anyone for performance or non-performance of the activities described in this section.

Notwithstanding, we treat all abuse reports concerning the Website extremely seriously. It is within our sole discretion whether to enforce these Terms in response to any complaint. If we do not act, it is not considered a waiver of any right to do so in the future. If you believe a third-party user has violated any part of these Terms (other than by Copyright Infringement, which is dealt with in Section 13 of these Terms), please submit the following to support@erotixxxtoys.com:

Your full legal name;
Your mailing address and telephone number;
Your email address; and
The name and date of the post.

If you have a URL for the page on which you believe the violation occurred, please include it. We may remove content at our discretion if you provide a detailed description and evidence that the user and/or content violates these Terms. We will review all complaints, but please note, we are not obligated to remove content that violates the Terms, nor do these rules create any third-party rights or any private right of action.

Account Termination Policy

We reserve the right to decide whether content is appropriate or violates these Terms of Service for reasons other than copyright infringement and violations of intellectual property rights, such as, but not limited to, obscene or defamatory material. We may at any time, without prior notice and in our sole discretion, remove such inappropriate content.

If you violate the letter or spirit of these Terms of Service, or otherwise create any risk or possible legal exposure for us, we can, and reserve the right to, terminate your access to the Website or stop providing all or part of the Website to you.

Copyrights and Other Intellectual Property

The Website respects the intellectual property of others and requires that you do the same. You may not upload, embed, email, transmit, or otherwise make available any content that infringes any copyright, patent, trademark, trade secret, privacy, publicity, or other proprietary rights of any person or entity.

The Website operates a clear copyright policy in relation to any content alleged to infringe the copyright of a third party. If you believe that any content violates your copyright, please see our DMCA Policy in Section 13 for instructions on sending us a notice of copyright infringement.

The Website is not in a position to mediate trademark disputes between users and trademark owners. Accordingly, we encourage trademark owners to resolve any dispute directly with the third-party provider in question. If the trademark owner is unable to reach a resolution with the third-party provider, it may send us a notice at support@erotixxxtoys.com. The Website is willing to perform a limited investigation of reasonable complaints and will remove links to content in clear cases of infringement.

Idea Submission

We do not accept or consider unsolicited ideas, including but not limited to ideas relating to processes, technologies, product enhancements, or product names. Please do not submit any unsolicited ideas, content, artwork, suggestions, or other works (“Submissions”) in any form to the Website or to us. The sole purpose of this policy is to avoid potential misunderstandings or disputes if any of our products might seem similar to ideas you submitted to us. If, despite our request that you not send us your ideas, you send an idea or concept, you agree to the following: (1) your Submissions and their contents will automatically become the property of us, without any compensation to you; (2) we may use or redistribute the Submissions and their contents for any purpose and in any way; (3) there is no obligation for us to review the Submission; and (4) there is no obligation to keep any Submissions confidential.

DMCA POLICY

We strive to comply with the Digital Millennium Copyright Act of 1998, as amended (“DMCA”), at all times and maintain a repeat offender policy which may result in the termination of you or another user’s right to use the Website if you or another user violates such policy. If you believe that your work has been copied, posted, or otherwise made available through the Services in a way that constitutes copyright infringement, please notify our DMCA Copyright Agent of your complaint, as set forth in the DMCA. Please consult the DMCA to confirm these requirements.

In accordance with the Digital Millennium Copyright Act, 17 U.S.C. Section 512(c), if you believe that your work has been posted, modified, distributed, reproduced, or otherwise copied on or through the Website in a way that constitutes copyright infringement, for us to remove or disable the material, please send a Notice to our Copyright Agent, which includes the following information:

a. Your physical or electronic signature, or that of a person authorized to act on behalf of the owner of a copyrighted work, which is alleged to be infringed.

b. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single Notice, a representative list of such works.

c. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.

d. Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an email address.

e. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.

f. A statement that the information in the Notice is accurate, and under penalty of perjury, that You are authorized to act on behalf of the owner of the copyrighted work, which is alleged to be infringed.

The Notice should be sent either by email to our designated agent listed herein below at support@erotixxxtoys.com with “Attn: Notice to 2 THE NEXT LEVEL LLC Designated Copyright Agent” in the subject line, or by mail to our designated agent:

2 THE NEXT LEVEL LLC Designated Copyright Agent 407 W Douglas Ave El Cajon, CA 92020 United States

In accordance with the Digital Millennium Copyright Act, 17 U.S.C. Section 512(g), if you believe that any material you have posted to the Website has been mistakenly removed or disabled, or that the material does not, in fact, violate or infringe the copyright rights of another, please send a written Counter-Notice to our Copyright Agent, which includes the following information:

a. Your name, address, telephone number, and physical or electronic signature.

b. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled.

c. A statement under penalty of perjury that You have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.

d. A statement that you consent to the jurisdiction of Federal District Court for the judicial district in which the address is located, or if your address is outside of the United States, for any judicial district in which the service provider may be found, and that You will accept service of process from the person who provided the Notice of copyright infringement or an agent of such person.

The Counter-Notice should be sent either by email to: support@erotixxxtoys.com with “Attn: Counter-Notice to 2 THE NEXT LEVEL LLC Designated Copyright Agent” in the subject line, or by mail to our designated agent:

2 THE NEXT LEVEL LLC Designated Copyright Agent 407 W Douglas Ave El Cajon, CA 92020 United States

Please note that the above-described procedures are regulated by statute. Sending a Notice or Counter-Notice to us, when such allegation is in bad faith or otherwise false, can cause you to be liable for damages, attorney fees, costs, and can be perjury. Pursuant to Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability. Pursuant to Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material or activity was removed or disabled by mistake or misidentification may be subject to liability. Speaking to an attorney before you send a Notice or Counter-Notice may help you understand your rights. The Copyright Agent will not remove content from the Website in response to phone or Notices not in compliance with the above-stated requirements regarding allegedly infringing content. The Copyright Agent should be contacted only if you believe that your work has been used or copied in a way that constitutes copyright infringement and that such infringement is occurring through the Services or in connection with the Website. All other inquiries directed to the Copyright Agent will not be responded to. Such other inquiries should be made to support@erotixxxtoys.com.

Upon receipt of repeated DMCA Notices for a user in a calendar month, we reserve the right to suspend or terminate the user from further use of the Website.

Reliance on Information Posted

The information presented on or through the Website is made available solely for general informational purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website.

This Website may include content provided by third parties, bloggers and third-party licensors, syndicators, aggregators, websites, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles, reviews, and responses to questions and other comments, other than the content provided by us, are solely the opinions and the responsibility of the person or entity providing that commentary. These opinions do not necessarily reflect our views. We are not responsible, or liable to you or any third party, for the content or accuracy of any commentary provided by any third parties.

Authorization and Permission to Send Emails to You

If you have provided us with your email address, you authorize us to email notices, advertisements, and other communications to you, including emails, advertisements, notices, and other communications containing adult-oriented material, sexual content and language, Pornographic Content, and images of nudity not suitable for minors. This authorization will continue until you request us to remove you from our email list. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Warranty Disclaimers

We provide you access to this Website and its content “as is,” “with all faults,” and “as available.” You assume the entire risk for satisfactory quality, performance, accuracy, and effort. We make no warranty that the Website or any content will meet your needs or requirements. We disclaim all warranties-express, statutory, or implied-including warranties of merchantability, fitness for a particular purpose, workmanlike effort, accuracy, completeness, reliability, suitability, security, privacy, title, exclusivity, quiet enjoyment, non-infringement, and warranties that your access to the Website will be uninterrupted, virus-free, error-free, or that content loss will not occur. There are no warranties that extend beyond the face of these terms or that arise because of course of performance, course of dealing, or usage of trade.

We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by another person through the Website or any linked website, or featured in any banner or other advertising. We will not be a party to or be in any way responsible for monitoring any transaction between you and other providers of products or services. As with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.

The Website may contain errors, omissions, inaccuracies, or outdated information. We do not warrant the truth or reliability of any statement or other information displayed or distributed through the Website. We may correct any errors or omissions in any portion of the Website. If you believe you have found errors or omissions on the Website, you may bring them to our attention by contacting our website support department at support@erotixxxtoys.com.

Order Cancellation

Cancelation by Us:

All orders are custom made and subject to availability. A contract is not created until we accept and acknowledge your order and send you an order confirmation (“Order Confirmation”). For this reason, you agree that even after you receive an Order Confirmation, we may cancel your order without any penalty or obligation to us. Please be aware that any statements made by our customer service representatives or salespeople are non-binding in nature. We reserve the right to refuse shipments of products to you and to cancel any orders for any reasons at any time.

Although we do our best to ensure inventory is correctly reflected on our Website, it may be possible that during high-volume periods certain items and/or raw materials become unavailable. If you place an order that we are unable to fulfill, we will promptly send an email canceling your order. All charges will be automatically refunded to your original form of payment. Please be aware that for any refunds there may be additional processing time with your credit card company that may delay the posting of a credit to your account.

Cancelation by You:

Please ensure the correct product is purchased. Returns and exchanges are not accepted after an item has shipped. Please ensure accurate information is submitted when making your purchase. We will not be able to change your shipping address, alter the type of item(s), or add/remove items from your order after you have received your Order Confirmation. Cancelations must be immediately requested to us at support@erotixxxtoys.com. Cancelations are subject to a 50% restocking fee if the item has not been shipped. See ‘Returns and Refunds’ under the section Products Manufactured but Not Shipped. Cancelations and refunds are not available after your order has shipped. See ‘Returns and Refunds’ under the section Products Manufactured and Shipped.

Returns and Refunds

Products Manufactured and Shipped:

We want you to be satisfied with your purchase. However, for health and hygiene reasons, we do not accept returns on any shipped products, no exceptions. Once your order has shipped, you cannot cancel it and you will not be able to receive a refund.

All merchandise is thoroughly inspected before shipping. We are not responsible for damage to items after they have been shipped. If you notice a defect with your product, simply contact us and we will try to rectify the situation. One of the most common mistakes that customers make is placing an order for a toy that is too large. We do not accept returns on orders where the customer has misjudged the size of the toy. Please ensure the correct item and specifications are chosen at checkout. Specifications for each product are listed near the bottom of each item’s product page. If you have any questions, please contact us at support@erotixxxtoys.com prior to placing your order.

Products Manufactured but Not Shipped:

Because we make each order individually, depending on the options you selected at checkout, it is almost impossible for us to resell your item once it is made. If you have placed an order with us and your product has been manufactured but has not yet shipped, we can provide you with a partial refund. All manufactured, non-shipped items are subject to a fifty percent (50%) restocking fee for each product in your order that has been manufactured. Please be aware that your credit card company may delay the posting of a credit to your account.

Products Not Yet Manufactured:

If you request a refund and your order has not yet been manufactured, we will provide you with a full refund with no restocking fee. For this reason, you must let us know immediately when you decide you want to stop your order by emailing us at support@erotixxxtoys.com. Please be aware that for any refunds there may be additional processing time with your credit card company that may delay the posting of a credit to your account.

Coupons, Promo Codes, and Gift Cards

Only one coupon or promo code may be applied per order. If you wish to use multiple coupon codes to purchase multiple toys, you must use only one (1) coupon for one product and immediately after you checkout, email us at support@erotixxxtoys.com to request a discount for any other applicable coupons that you would like to apply to the other item(s) in your order. Please note, multiple coupons can only be applied to multiple toys in this fashion as long as the coupons are from the Website. Only one (1) coupon can be used per order if the coupon was obtained from a source other than the Website. All coupons and promo codes are subject to change at any time with no notice to you. All coupons and promo codes must be valid at the time of use. All coupons have a value of 1/100 of a US penny.

We offer gift cards in the form of a coupon code equal to the value purchased. Unless you are in California, or certain other jurisdictions, our gift card coupon codes are valid for five (5) years and must be used within that time to avoid expiration. In California and certain other jurisdictions, the gift card coupon code will not expire. Please contact us at support@erotixxxtoys.com if you would like to purchase a gift card coupon code.

Chargebacks

If we believe that you have participated in a fraudulent or wrongful chargeback, we will pursue our claims against you to the fullest extent allowed by law. We will forward your information to the applicable law enforcement agency and your fraudulent chargeback may result in civil and/or criminal penalties.

Credit Card Declines

Where your credit card has been declined after our products have been shipped to you, you consent to us resubmitting your charge until such charge is fully paid, whether the charge is made as one additional payment or as installments.

Taxes

The customer is responsible for paying any sales tax, Value Added Tax (VAT), fees, or other charges imposed by your country or jurisdiction. It is the customer’s sole responsibility to pay any taxes and fees that may be applied to any international purchases. These additional taxes, VAT, fees, or other charges are subject to change without any prior notice according to the destination country or jurisdiction’s rules and regulations. If you fail to pay the taxes and/or fees levied by your country’s customs department, or other governmental body, your package may be returned to us. If your package is returned to us because you failed to pay any associated fees or taxes, it will be destroyed, and you will not be issued a refund.

Shipping

At checkout, you will be able to select from multiple shipping options. Shipping is generally available throughout the USA, and other international locations as listed. Prices for each location may vary and are subject to change without any prior notice. Currently, the flat fee for shipping on orders within the USA is $16.35 USD, regardless of how many items are within the order. International shipments cost $29.95 USD. Generally, standard shipping times will apply. However, as we do not personally deliver your orders, we cannot guarantee the shipping times listed. Estimated times for shipping are subject to change without notice. If you have any issues with your shipment, please contact us immediately at support@erotixxxtoys.com. If you have any questions regarding our shipping policies, please visit the FAQ section of our Website. Information about shipping is more fully described in our FAQ.

Please note, we have experienced occasional problems shipping to certain international locations, such as Belarus, Ivory Coast, Cuba, Iran, North Korea, China, Myanmar, Russian Federation, Sudan, Syrian Arab Republic, Zimbabwe, Brazil, Chile, India, Indonesia, Thailand, and Mexico. If your package is lost in transit once it has left the United States, stolen or damaged, you, the customer, assume all risk. No exceptions. If you place an order from a destination that is unreliable, we advise that you purchase additional insurance from our shop. It is the customer’s responsibility to handle any insurance claims directly with the carrier. Please see our FAQ for more information on shipping.

Risk of Loss

All items purchased through the Website are shipped pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our tender of the item to the third-party shipping carrier. FOB shipping point, which is our warehouse.

Product Issues, Availability, and Pricing

As our Website contains a number of products, it is possible that some of the products listed on the Website may be incorrectly priced, improperly labeled, or may be unavailable. Additionally, other errors may be displayed on the product page. Although we try to keep all products on the Website available and on hand, there may be times where such products are unavailable. Where you have ordered an unavailable product we will contact you and inform you that the product is unavailable, if you wish to continue with your purchase, your credit card will be charged and your order will be shipped to you once the product becomes available. Please be aware that if you purchase a currently unavailable product there may be a significant delay before you receive such product. If a product is discontinued, your order will be canceled per the above section.

Where a product’s correct price is less than our stated price, you agree that we may charge you the lower price for the purchased product. If a product’s correct price is higher than the price stated on our Website, we will normally, at our discretion, either contact you for instructions before dispatching the product, or reject your order and notify you of such rejection. You agree that we are not obligated to provide you with any products at an incorrect lower price if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a pricing error. Please be aware that product pricing may change at any time.

Product Photos, Imperfections, Sizing & Likeness to Product Photos

Please be aware that all photos of any products sold on the Website are for illustrative purposes only. Although we use reasonable best efforts to ensure that our products are accurately depicted on our Website, it is possible that some photos shown on the Website may not be entirely representative of the actual product. The final products received by you may vary slightly in color, size, look, feel, finish, or style. Additionally, you should be aware that all sizing is approximate and may not be exact.

There may be slight differences in appearance between products; no two items are identical. There may be slight marks or other imperfections on our products that are not shown in product photos; this may be due to slight differences with our molds or this can be related to our release agents which are added to the molds and may create slight differences in textures, marks, or slight imperfections between products. While every effort is made to ensure that each item is produced as closely as possible to the product photo and/or specifications, no item is ever guaranteed to be an exact copy and the customer agrees to accept any minor difference in appearance on their item purchased from the Website. All items are handmade, and it is impossible to avoid slight variances between products. If a customer claims that a product is defective due to a slight imperfection or other variation, the customer agrees that we shall solely determine if the product is defective and shall solely determine what, if any, further action will follow, such as issuing a replacement or refund.

Product Customization

We can, at an additional charge, make your toy softer or firmer. Simply add the Custom Firmness Option onto your cart when you make your purchase. After making your purchase, email us at support@erotixxxtoys.com with your name, order number and firmness request. We will email you a confirmation once we have processed your customization request. There is no need to contact us prior to placing your order.

For a detailed breakdown of our firmness options, please see our video on the subject and explore our YouTube page to find out more about your options when purchasing with us.

Product Use and Care

All products should be washed before first use with warm soapy water. In order to keep our costs down, we do not wash the toys after production before they are shipped; we leave that up to the customer. Your toy will most likely have an oily or greasy substance on it. This is a release agent, such as Vaseline or similar, that is used to keep your toy from adhering to the mold. This release agent is harmless but should be washed off prior to use. Please follow all instructions for use. We are not responsible for any damage, injury, or loss arising out of your use or misuse of any of our products.

Some of our products may be heated up in the microwave. Please follow all instructions for use. We recommend starting with two minutes in the microwave and adjusting as desired. Please note, microwave type and wattage vary, and will affect the amount of time required to heat a toy. Always test the temperature of the toy after heating but before use. We are not responsible for any damage, injury, or loss arising out of your use or misuse of any of our products, including injuries arising as a result of excessive heat.

Although we periodically test our products for traces of contaminants and/or harmful chemicals, we cannot guarantee that you will not experience an adverse reaction. It is your responsibility to make sure you are not allergic to the materials used in our toys. In the event of an adverse reaction, immediately discontinue use.

Assumption of Risk: Release and Disclaimer of Liability

We expressly disclaim any responsibility or liability for any damage, loss, or injury arising out of your purchase or use of any products sold on the Website, the activities of any third-party vendors and fulfillment services, and any loss or injury resulting from your access or inability to access the Website. The products offered via the website are provided for your private, personal, and non-commercial use only. The products on this Website are not suited to be used by anyone under the age of 18 or the minimum age as required by your jurisdiction. The products on the Website must only be used in their intended manner. We accept no responsibility or liability for any damage, loss, or injury arising out of your use of any of the products in any manner which is outside of the product’s intended use.

You acknowledge that your use of this Website is at your sole risk and you alone will be responsible for any loss or damage that you may suffer from any content located on, or accessible through, the Website. You assume all risk and responsibility for any loss or damages to your computer system, data, and business from your use of the Website. You further acknowledge that we will not be liable to you for submissions or the defamatory, libelous, offensive, or illegal conduct of any person. You understand that the risk of harm or damage from this rests entirely with you.

You release us from all claims, demands, and damages arising out of your use of the Website, including disputes between you and one or more other users or other persons, and liability arising out of user submissions or the conduct of any person.

We disclaim all liability to you for any of the following:

Errors, mistakes, or inaccuracies of content;
Personal injury or property damage of any nature resulting from your access to and use of any and all products purchased from the Website;
Personal injury or property damage of any nature resulting from your access to and use of the Website;
Information, comments, or material you receive that is infringing, inaccurate, obscene, indecent, threatening, offensive, defamatory, libelous, invasive of privacy, or illegal;
Unauthorized access to or use of our servers and any personal or financial information stored in them, including unauthorized access to or alterations of your account, transmissions, or data;
Bugs, viruses, Trojan horses, or other disabling code that may be transmitted to or through the Website by any person or that may infect your computer or affect your access to or use of the Website, your other services, hardware, or software;
Interruption or cessation of transmission to or from the Website;
Delays or failures you may experience in initiating, conducting, or completing any transmissions to or transactions with the Website;
Incompatibility between the Website and your other services, hardware, or software; or
Loss or damage of any kind incurred because of the use of any content posted, emailed, transmitted, or otherwise made available through the Website.

Limitation of Damages

Unless caused by our gross negligence or willful and wanton misconduct, we limit our total damages to you for any claims arising out of your access to the Website and/or use of any product purchased from the Website, to the amount paid by you to us. This means the maximum liability by us shall be limited to the cost of the product.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.